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1. #DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC INSTALL#
2. #DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC FULL#
3. #DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC DOWNLOAD#
4. #DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC FREE#

I will suggest to the Product team that they prioritize the scan-only version or at least consider adding back the option to opt out of the free trial during installation, but as long as it is possible to turn off all protection, opt out of the trial and even exit Malwarebytes completely (an option many security apps lack these days unfortunately), at least there are ways to turn off the paid features to avoid issues if they're causing problems or aren't desired by the user.We recommend deactivating your license key if: It didn't provide any way to end the trial early at all which was quite frustrating because I wanted to test the paid/trial features as well as the more limited free mode features but ended up just having to wait the entire time until the trial finally expired to test it in free mode. In fact, I was recently testing an anti-malware product from another vendor recently for compatibility with Malwarebytes and found I couldn't get out of the trial until it expired. And of course they still provide a means of terminating the trial at any point after installation (I know of some products that don't, which can be a real inconvenience when you want to turn the paid features off).

#DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC INSTALL#

I believe it just made sense to the team to design it this way once they discovered that most users didn't opt out of the trial during install when the option was provided previously so it was just a way to simplify the installation process. I know what the sales numbers have looked like for Malwarebytes over the past few years and all they've done is increase exponentially so there's no need to try to force the product on anyone. The trial in Malwarebytes 3 is certainly a great way to promote the paid features, but the intent behind it really is just a "try it before you buy it" thing, not some forced sales pitch or anything like that.

Not at all, in fact there are plans for a sort of scan-only version for those who just want the free scan/remediation capabilities, it just hasn't been developed yet, but someday I'm sure it will be. I hope that helps explain things a bit more. I believe that's why you're seeing the behavior you are when invoking the process with lower than normal privileges.

#DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC FULL#

It was implemented in such a way that you can launch the program initially without administrative privileges via the normal means such as the shortcuts on the Desktop or in the START menu or by double-clicking mbam.exe within its program folder because it calls the service, which has SYSTEM level privileges (higher than Admin), thus gaining full access without the necessity of a UAC prompt, however to do anything that would turn off protection, it's built in such a way that it does require UAC validation to perform any of those actions (again, as a security measure for obvious reasons so that threats or users without admin level access or higher cannot turn off protection or remove Malwarebytes from the system). Hello could you get the diagnostic logs requested from the automated reply?Īlso, do you see any notifications after clicking on the deactivate button?īecause of the way that Malwarebytes 3 was designed, pretty much any action that would disable protection (like turning off an individual protection component or exiting protection completely in the Premium/Trial version, or in this case deactivating the trial) is designed to require a UAC prompt as a security measure. If you are having licensing issues, please do the following: One of our experts will be able to assist you shortly. This file will include the FRST logs generated from the previous set of instructionsĪttach this file to your forum post by clicking on the "Drag files here to attach, or choose files." or simply drag the file to the attachment area This will produce one log file on your desktop: mb-check-results.zip

#DEACTIVATE THE PREMIUM TRIAL ON MALWAREBYTES FOR MAC DOWNLOAD#

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven't done so already, please run these two tools and then attach the logs in your next reply: